Our multilingual general advice service was created in response to the needs of EU migrants living in the UK.

From help in understanding documents to support with Universal Credit queries, our bilingual advisors are on hand to help you in a range of areas.  We also have a selection of carefully chosen partners that we can refer you to If your needs are outside our remit of expertise.

Common issues we can offer support with

  • Personal Independence Payment
  • Child Benefit
  • Universal Credit
  • Job Seekers Allowance
  • Pension Credit
  • Council Tax Support
  • Income Support
  • Child Tax Credits
  • Working Tax Credits
  • Housing Benefit
  • Carers Allowance

We offer advice sessions by phone or by appointment and, in due course, we will be reintroducing our weekly Drop-in surgeries.

Contact us on 01234 328100 or email info@pbic.org.uk