At PBIC, we have a holistic approach to support. We can assist with most things; interpreting, learning English, careers advice and help filling out forms, to helping individuals with more complex issues.

Thanks to our funding arrangements, our services are free of charge at the point of contact, as we believe that everyone should have the right to access free information, advice and guidance – no matter the language.

Many migrants have confidence and language barriers to accessing local services here in the UK, so we often act as an intermediary connecting those in need with the help and support available to them. Our advice services are mostly delivered by bilingual advisors, offering support in English, Polish and Russian. We have in-house volunteer interpreters who cover several European languages, but we also work with Queens Park Community Organisation Interpreting Project (QPCO) so, with their help, we can provide multilingual support for up to 15 different languages.