It’s OK to feel like this when you moved to another country

It’s OK to feel like this when you moved to another country

Every change in our lives has its own impact. Moving to another country brings a lot of changes. The situation is even harder if someone was forced to move (like escaping from war).  Being in…
Client success: How PBIC supported clients to apply for pre-settled status under the EU Settlement Scheme (EUSS)

Client success: How PBIC supported clients to apply for pre-settled status under the EU Settlement Scheme (EUSS)

Mr&Mrs A, a Bulgarian couple, approached PBIC to apply for council housing. During a meeting with a PBIC CIAG adviser, it was revealed that the couple did not hold a valid status under the EU…
Client success: How PBIC Support Group helped a lonely and stressed woman to find new friends and feel happy

Client success: How PBIC Support Group helped a lonely and stressed woman to find new friends and feel happy

In the Weekly Support Group for Ukrainian Guests one woman came to us who had been feeling very lonely in England.  She was very homesick for Ukraine and her friends back home. She lacks communication skills…
Client success: How PBIC supported a client with a serious health condition by applying for UC, disability benefits and social housing.

Client success: How PBIC supported a client with a serious health condition by applying for UC, disability benefits and social housing.

A Polish client in his late forties has been living and working in the UK for nearly 10 years. In the spring of 2022, his health started deteriorating and he was on sick leave for…
Client Success: How PBIC helped a homeless client with accommodation

Client Success: How PBIC helped a homeless client with accommodation

A client came to PBIC and told us that he has been evicted from his landlord. The client was very stressed and upset. That was the first time in his life that he faced homelessness…
Client success: How PBIC helped a struggling mother with financial issues

Client success: How PBIC helped a struggling mother with financial issues

Zofia came to PBIC in October to look for support as she had been living with no income for 3 months following having her Universal Credit payments stopped in August. At the time, she was…
Client Success: How the PBIC ESOL course helped to learn basic English in two months

Client Success: How the PBIC ESOL course helped to learn basic English in two months

“A client came to England a few years ago but a recent change in circumstances, the loss of a family member, forced her to find a job and learn English so that she could settle…
Mediation Service

Mediation Service

The British are providing unprecedented support to Ukrainians suffering from war. More than 100,000 Ukrainian citizens have found refuge in the homes of British residents. The vast majority of British and Ukrainians live under the…
Guide to life in the UK. Renting

Guide to life in the UK. Renting

We are glad to welcome you to our new section Guide to life in the UK. Today we open this section with a set of publications on the topic of Renting in the UK.  So,…
PBIC Listening Service

PBIC Listening Service

Everyone needs to be listened to – sometimes, simply speaking to someone can help untangle the most complex thoughts that have been going through our minds. When we isolate ourselves, we can tend to make…